FAQ

1. What does Towertrades do?
We In addition to working with retailers and institutional retailers, Towertrades
offers Universal Broker Specialization in CFDs and offers a wide variety of
services to its clients all over the world. Visit the On Us page for more information
about Towertrades.

2. Who owns Towertrades, second?
Privately held Towertrades is a business. The management team of Tower
Trades includes individuals with more than 20 years of experience in the
derivatives market. The development of one of the biggest CFD providers was
greatly aided by the creators of Towertrades.

3. Does Towertrades have a license?
The CySEC Authority has authorized and overseen Towertrades.

4. Where are my funds kept?
Money from clients is kept by Towertrades in segregated client trust accounts at
Tier 1 institutions.

5. What transpires to my money if the bank where they are held goes
bankrupt?
Money from clients is kept by Towertrades in segregated client trust accounts
with a variety of Australian banks with AAA ratings. To lessen the counterparty
risk to any one bank, we distributed the client's funds among several institutions.

6. What does Towertrades do with the personal data it collects?
We only gather the minimum amount of personal data required to fulfil our
commitments to you, to comply with legal and regulatory requirements, to carry
out identification checks, and to fight fraud. Your personal information is never
sold to a third party for marketing reasons. Our detailed handling of our
customers' personal information is outlined in our privacy policy.

7. Is the information I provide about myself and my credit card secure?
Yes, we take protecting our customers' privacy very seriously. To protect the
information we collect, we have rules and processes in place. You can read our
privacy statement, which describes how we manage your personal data.

8. What should I do in the event that my account gets hacked?
We advise you to immediately change the passwords for both your client area and
trading platform if your account security has been compromised. We advise you
to keep your passwords private and away from shared or open devices. If you
learn of a security breach, we advise you to change your passwords and get in
touch with us as once to let us know about the event.

9. What kinds of accounts does Towertrades provide?
The Standard Account and our industry-leading Raw Spread Account are the two
types of accounts offered by Towertrades.
The Raw Inter-Bank Spread received from our liquidity sources is shown in the
Raw Spread Account. A commission fee of $7 is applied to each round turn of a
regular lot.
Standard Account: Standard accounts are exempt from commission fees; instead,
a markup of 1 pip is added to the spread over the interbank rate that we directly
receive from our liquidity sources.

10. How much money is required to create a trading account?
Customers of Towertrades can open an account with as little as $200 USD or an
equivalent amount in another currency.

11. What terms do you trade under?
Our goal is to give traders access to more than 1980+ Forex products, including
Forex, precious metals, equities, futures, and other CFDs on commodities, at the
lowest spreads and with the fastest executions. We have made significant
technological investments and built solid partnerships with some of the biggest
and most dependable price providers on the industry. Before choosing to trade
with us, we also highly advise you to carefully read our Account Terms available
for the associated expenses, dangers, and your responsibilities.

12. What distinguishes the Standard Spread Account from the Raw Spread
Account?
Standard Account and our industry-leading Raw Spread Account are the two
different Meta Trader account types offered by Towertrades. Standard Accounts
are not subject to a commission fee at Towertrades; rather, we mark up the
spread we earn from our liquidity providers. The interbank spread that Tower
Trades receives directly from our liquidity providers is displayed in its raw spread
account. We impose a commission of $3.5 per round turn of a regular lot on this
account.

13. Can I have two forex accounts?
An investor can create multiple trading accounts to accommodate various
financial objectives. You could want to set aside money for a retirement account
or long-term investments, among other things. Financial instruments like equity,
stock, currencies, foreign exchange, commodities, etc. can be traded.

14. How much leverage is available from Towertrades?
From 1:1 to 1:1000, Towertrades Global provides a variety of adjustable
leverage choices. Through your client area, you can modify the leverage on your
trading account.

15. Am I able to use Towertrades for several trading accounts?
You are able to create several trading accounts with Towertrades. Through your
client area, you can create a second trading account.

16. How many currency pairs are available with Towertrades?
Over 75 currency pairs, including cryptocurrency, are available through Tower
Trades.

17. What further products does Towertrades provide?
Additionally, precious metals, commodities, indexes, futures, shares, and bonds
are all available as CFDs with Towertrades.

18. Will I be assessed an inactivity fee if I stop trading?
You won't be assessed any account inactivity fees, sorry.

19. How many Stock CFDs are available?
More than 2100 stocks have CFDs at Towertrades. On our Stocks CFD product
page, you can get the complete list.

20. Do you provide protection from negative balances?
Trading involves risk; occasionally, market volatility may result in a negative
balance on your account. The most recent improvements will safeguard you
from having a negative balance on your account. The latest changes will
mean that you are protected from having your account go into the negative
and will quickly return to a zero balance. Please note that this provision is
offered by Towertrades for both retail and professional clients.

21. What mode of execution do you employ?
Market execution is the strategy used by Towertrades. An order is filled at the
prices we stream on the platform at the moment it is placed under a market
execution model.

22. Does Instant Execution exist at Towertrades?
Instant execution is not a feature of Towertrades.

23. What is the typical gold spread?
The typical spread for gold on our Raw Spread Account is 1 pip. Our spreads
page has comprehensive information.

24. What is the typical EUR/USD spread?
The average spread for our Raw Spread Account is 0.1 pip. Our spreads page
has comprehensive information.

25. Are you selling oil?
Yes, we do provide future and spot commodities CFD products for oil. Our CFDs
on Commodities product page contains more details.