Privacy policy

Privacy Agreement

At Towertrades, maintaining your privacy and safeguarding your financial and personal information is a top priority. This Agreement outlines the guidelines and objectives for processing personal data from Towertrades clients as well as the safeguards we use to prevent unauthorized access from outside parties.

1.Collecting personal data

1.1. In particular, you consent to the collection, systematization, aggregation, storage, revision (updating, changing), usage, anonymization, blocking, deletion, and distribution (transfer) of your personal data to third parties in accordance with the terms outlined in this privacy agreement when you register for a personal area.

1.2.In order to register a Personal Area, provide effective service, and use this data in the event of a disagreement between you and Towertrades, we ask you for the information listed below. Giving this information is necessary for customer identification and enables you to carry out a number of actions in your trading accounts and Personal Area.

1.3. By speaking with you via Live Chat, asking you a few questions in your Personal Area on our main website, and calling you, we may also gather information to better understand your needs and preferences. You freely give us this information.

1.4.We use the data that you directly provide when communicating.

2. Use of personal data

2.2. We use the personal information you give us to confirm your identity and contact details. Additionally, we utilise personal information to open and set up trading accounts, register Personal Areas, and generate activation tokens and passwords. By giving us your contact information, you enable us to enhanceour offerings and swiftly tell you of the accessibility of any new services, features, or promotions we may be introducing.

3. Providing personal data to third parties

3.1. Except as provided stated in this Privacy Agreement, we do not disclose any of your personal information to unaffiliated third parties.

3.2. If required by law or in response to formal demands from law enforcement or other government agencies, we reserve the right to disclose personal information to third parties.

3.3. If it's essential to defend our rights or property, we may also disclose your personal information to tax authorities or other organizations that need it to comply with laws against money laundering and financing terrorism. When you use our system to conduct identity checks and obtain documents, we might disclose your personal information to third-party authentication service providers.

3.4. Verification is what we do to stay within the bounds of the law. We uphold the confidentiality and security of the information being transferred when we give it to third parties.

3.5. We may share your personal information with our partners in order to provide you with comprehensive, cutting-edge, high-quality service. The only thing we can do with your personal information is give your account number to one of our partners at their request. We can give you details on the services our partners perform for us upon request.

4. Limit on liability

4.1. This Privacy Agreement only applies to our website; it does not apply to any other websites, including any to which you may link from our website. We advise you to carefully read the privacy statement of each website whose use entails sending personal data.

5. Use of cookies

5.1. Cookies help us maintain the functionality of our website and support your trading activity. Cookies are a little text file that is downloaded to your computer from our web server. No passwords, account numbers, or personal information are ever stored in our cookies.

5.2. In order to run the website and gather and analyze statistics data, we may work with outside entities. These third parties may put their own cookies in place and use them on our behalf.